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Customer Service Operator

  • Location: Dublin, Dublin City, Leinster, Ireland
  • Job Type:Temporary

The Role:

As a Customer Service Operator your responsibilities will include taking all incoming calls and directing them to the relevant service. This position is based in Dublin City Centre and will be offering a 1 year contract.

Key Responsibilities:

  • Taking inbound calls from the UK and Ireland

  • Assessing the client’s issue and understanding their problem

  • Linking the client with the appropriate assistance

  • Act as a point of advice and support where other team members require assistance.

Requirements:

  • Computer literate, experience of working with MS Word and Excel

  • Strong written and verbal communications skills

  • Good telephone manner, able to handle inbound calls

  • Prior experience of call handling/working in a contact centre


For a confidential discussion and more information on the role, please contact Eoghan Dalton.

eoghan.dalton@collinsmcnicholas.ie

090-6478108