Customer Service & Languages JobsCustomer support center Manager

  • D50208
  • Permanent
  • Louth, Meath

Collins McNicholas

Fantastic opportunity to join an innovative and fast-moving Silicon Valley tech company who are establishing a base in Ireland.

 

Customer Support Manager

Are you are a results-driven, energetic and resilient leader who has a passion for customers and delivering a world-class service experience?

Then this could be the role for you!

Our client is looking to recruit an ambitious Customer Support Center Manager with outstanding communication skills who can communicate effectively with customers, employees, management and cross-functionally for positive customer outcomes.

 

Ideal Candidate will have experience in:

 

  • Delivering Best in Class Customer Experience in a high-growth startup
  • Experienced in Contact Centre Management, Project Management & Delivery, Customer Care, Anti-Fraud & Payments Operations
  • Establishing and delivering  24/7 support services for businesses that operate 24/7
  • Building and guiding processes, IT implementations and teams to deliver for customers
  • Recruitment, coaching and development of new team members into long-term, high-value employees.

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