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Customer Service German

  • Location: County Westmeath
  • Job Type:Permanent

My client a well-known Manufacturing Plant based in Athlone is seeking to hire a Customer Service rep for the German market. The German Customer service plays a crucial role in providing administrative support to both customers and external sales representatives, ensuring the efficient and timely management of all customer requirements.

The position is a permanent full-time role, with a working week of Monday to Friday, 8:30 am to 5:00 pm

Key responsibilities of German Customer Service :

  • Building and maintaining relationships with customers

  • Processing customer orders, providing advice and support for customer queries

  • Assisting the quality department with claim processing, overseeing transport schedules

  • Liaising with technical and R&D departments to provide product information

  • Offering sales support to the external sales team, and carrying out general administrative duties as required

The ideal experience:

  • Will possess excellent spoken and written English and Fluent German

  • Business-related qualification with 2/3 years' experience in a customer service or telesales environment preferably in the manufacturing industry

  • Strong customer focus, communication skills, proficiency in MS Office applications

  • Attention to detail and accuracy are essential qualities

  • Knowledge of an ERP system is an advantage, but not a requirement as full training will be provided


  • Subsidised canteen

  • Employee Assistance Programme

  • Pension

  • On-site parking

For a confidential discussion and more information about this German Customer Service  position please get in touch with Michelle Miley.

+353 90 6450667