Key Responsibilities:
- Lead cross-functional dispute resolution with Sales and Customer Service, identifying root causes and ensuring agreed SLAs are met to minimise escalations and aged unallocated cash.
- Review credit holds and make informed order release decisions within delegated authority, balancing customer and commercial requirements with credit risk.
- Carry out regular credit risk assessments and credit limit reviews for new and existing customers, using financial statements and third-party risk information to make recommendations.
- Monitor customer account balances and ensure compliance with agreed credit limits and payment terms, working closely with key internal stakeholders.
- Proactively monitor and resolve unallocated and unapplied cash, ensuring customer accounts accurately reflect current balances and credit exposure.
- Minimum 12 months of experience in an Accounts Receivable or Credit Control environment.
- Experience with ERP systems (e.g. Oracle, Fusion, or Microsoft Dynamics) and credit risk evaluation.
- Excellent numeracy and analytical capabilities with advanced proficiency in Google Workspace (Sheets, Docs) and/or MS Excel.
- Fluency in English with excellent written and verbal communication skills.
megan.odoherty@collinsmcnicholas.ie
021-4911066
