Contact Centre Team Manager
This Contact Centre Team Manager role will be responsible for managing a small team and business development for the organisation.
- Management of staff and ensuring all policies and procedures are adhered to.
- Business development, driving sales and promotion of the business.
- Ensuring highest standards of customer service throughout the organisation.
- Project management.
- Business, finance or related degree.
- 2-3 years people management experience.
- Excellent ability to build rapport and relationships.
- Excellent time management and ability to prioritise and multitask.
- Excellent customer service skills.
- Excellent communication and interpersonal skills.
- Experience working with KPIs.
For more information or for a confidential discussion please contact Claire Normoyle on 061-512270