Our client has an exciting opportunity for a Claims Co-Ordinator in Plaintiff Litigation to join their team based in Limerick City.
Responsibilities will include:
Ensure efficiency and effectiveness in client care.
Act as 1st point of contact for existing or potential clients, providing information, support and guidance.
Drive sales and revenue by converting enquiries into solicitor/client consultations.
Work closely with solicitor and legal executives to optimise client care and scheduling.
Ensure compliance with Industry regulations and to ensure exceptional client experience.
Monitor KPIs, continuously improve the firm’s performance and to report to the partner in charge on a weekly/monthly basis.
Skills
Proven experience in a comparable organisation (legal firm, doctor’s surgery, dental practice or insurance broker) as a treatment/claims co-ordinator or in a sales driven healthcare role.
Strong understanding of legal procedures and practices (preferred but not essential).
Sales drive with excellent communication and persuasion skills.
Customer focussed with a warm professional and approachable manner.
Generate reports within the office suite and identify trends.
For a confidential discussion and more information on the role, please contact Jessica Kennedy or Megan O'Doherty on jessica.kennedy@collinsmcnicholas.ie or megan.odoherty@collinsmcnicholas.ie