Information Technology JobsBusiness Systems Analyst

  • LK50434
  • Permanent
  • Clare, Limerick

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Collins McNicholas

Collins McNicholas currently have an exciting opportunity for a Business Systems Analyst with one of their clients in the Mid-West Region. This role is a permanent position.


The Business Systems Analyst develops, implements, and sustains IT solutions to business problems to improve business processes, develop systems and policies, improve user proficiency, and promote system adoption in collaboration with key stakeholders.


Job Functions:

  • Leads efforts to reengineer and optimize business processes and systems by assessing business needs and developing, proposing and implementing technology solution options. Act as a Subject Matter Expert (SME) in business processes in the area of responsibility
  • Leads, identifies, designs, and implements information systems to meet business process requirements
  • Leads and manages enhancements and small to medium-sized projects
  • Configures and tests systems to execute features, integration, and reporting
  • Serves as liaison between business process owners in Business Units, Functional Groups, Regions and IT. Enable super-users (by training and performing knowledge transfer) to leverage IT systems for business process automation and optimization
  • Oversee (often w/o constant supervision) and perform ad hoc and planned onsite Desktop Support duties (including ticket volume management, service level attainment, and maniacal focus on exceeding customer expectations) and escalations as needed
  • Serve as Onsite IT Focal for various IT Services (eg. Networking, Applications, et al) not only as a liaison between IT and local Business partners, but when appropriate perform IT duties as the onsite “hands and feet” with guidance from remote SME’s as needed


Required Education & Skills:

  • Bachelor’s degree in computer science or related field and 3 years’ experience
  • Extensive experience in supporting and leading the day to day desktop support needs
  • Strong ability to manage and deal with different cultures and nationalities
  • Strong analytical and logical problem-solving skills
  • Strong interpersonal relations, written & verbal communication skills
  • Organizational and project management skills a plus
  • Possess and display sound judgment; initiative; flexibility and detail-orientation
  • Ability to develop and maintain business and technical documentation
  • Strong documentation skills
  • Ability to adapt to new technologies
  • Ability to adapt to a rapidly changing environment
  • Ability to map, troubleshoot, and optimize interfaces with multiple systems
  • Experience working in a complex, matrixed and global business environment
  • Experience managing small to medium IT projects
  • Experience with FDA guidelines for Software Quality and Systems Validation required
  • Experience with Good Manufacturing/Good Documentation Practices (GxP) processes required
  • Proven expertise in usage of MS Office Suite
  • Strong documentation and communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives
  • Prior experience working in a complex global business environment
  • Prefer experience with FDA guidelines for Software Quality and Systems Validation is a plus
  • Experience with identifying, integrating, and managing SaaS solutions and external vendors
  • Adhere to all EHS rules and requirements and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

For a confidential discussion and more information on the role, please contact Michael O’Leary



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