Collins McNicholas

Key Responsibilities

  • Proactively engage with Project Manager, Head of Business Design and/or functional leaders to document business improvements and/or issues.
  • Elicit and document business requirements with end users and stakeholders
  • Create Business Requirements Documents and Functional Specifications.
  • Communication of the requirements to IT
  • Working with HBD and operational SMEs to capture to be processed and supporting documentation – i.e. SOPS, procedures, policy updates o Provide support to UAT team by defining and carrying out tests to validate new processes.
  • Ensure Business readiness for deployment of the change – i.e. Training support, user config, migration support, incident management o Communication to the business/client o Identify and escalate important systems issues to the BDM.

Essential Skills & Experience

  • Candidates should be highly professional, self-motivated with excellent communication and problem-solving skills.
  • Minimum of 3-5 years’ experience working as a business analyst in Financial Services/Insurance.
  • Experienced in MS Office 
  • Problem-solving skills
  • Must be a team player and able to work collaboratively
  • Strong understanding of all aspects of systems implementation and software development life cycles.
  • Experience working with technical and business teams to translate internal and external business needs to drive functional and technical requirements.

    Essential Qualifications

  • 3rd Level Qualification
  • Professional Qualification in Business Analysis

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