Video for this job

Collins McNicholas

Job Title:                      Accounts Receivable Representative

Department:                 Shared Services Centre

Reports to:                   Accounts Receivable Manager

Location:                      Blanchardstown, Dublin

Contract Type:             Mat Leave – 6 month contract 



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily:


  • Execute a strong credit control function ensuring debt is collected in a timely manner, reaching monthly targets for assigned ledgers across EMEA and LAPAC regions
  • Build lasting relationships with the customer base
  • Chase outstanding debts by phone, e-mail etc while maintaining full notes of collection activities undertaken
  • Investigate “On Hold” customer orders with a view to resolving them by negotiation with the customer and other departments to facilitate release
  • Liaise and communicate with internal departments (Customer Service / Sales / Finance / Tax / IS) as required to resolve outstanding queries and keep high level of customer satisfaction
  • Flag high or low risk customer accounts to the risk team, to mitigate our bad debt exposure or adjust credit limits in accordance with progressing sales figures
  • Provide reporting on various aspects of the AR function (Bad debt provision, collection forecast, dispute log)
  • Work effectively with other SSC team members and departments
  • Own and oversee (responsible areas) operational processes in relation to AR to ensure compliance with audit requirements
  • Work with the SSC / AR Management to identify opportunities for continuous process improvement and innovative solutions
  • Provide back up on colleagues’ holidays, sick leave or vacant positions ensuring a high level of service
  • Training and coaching of new employees to AR Team tasks/ERP systems
  • Ad-hoc projects as assigned to by the SSC / AR Management


Education and Qualifications


  • 2 years + relevant experience in a similar role
  • Multinational Shared Service Environment experience
  • Oracle Experience
  • MS Office Essential – (Advanced Excel – Macros, Functions, Pivot Tables)
  • Good process knowledge of Accounts Receivable



  • ICM or Accounting technician qualification desirable


Personal Competencies


  • Language: Fluent English Written and Oral. Another European Language is an advantage
  • Attention to detail
  • Strong communication and organisation skills
  • Ability to work on own initiative
  • Good problem-solving ability
  • Good interpersonal skills and experience of working in a diverse environment


If interested please call Blaithin O’Shea on 01 66 200 88 or email



First Name


Your Email (required)

Your mobile (required)

Preferred Collins McNicholas Office (required)

Comment / Cover Letter

Upload CV

In order to provide you with our services, we need to process certain personal information about you. We will only use your personal information to deliver the job-seeking or related services you have requested.

We seek your consent to store your data and provide you with the best possible service. If you have any questions regarding our legal obligations to you or your rights under the GDPR please refer to our privacy statement which clearly outlines all of your rights.

Related Articles

Concise CV Advice for Accountancy Professionals

CV Tips for Accountancy Professionals-small
With almost 5 years experience of working with Accountancy & Finance professionals at all levels it is amazing how often I speak to candidates who either need or ask for CV advice.   Your CV represents your personal brand. It’s essential that it differentiates you from the crowd of other applicants and ultimately leaves a […]
Read More