- Reference: AJ45758N
- Job Type: Permanent
- Location: Dublin North, Louth, Meath
- Category: Customer Service, Call Centres & Languages
Our client is looking the recruit a Training Administrator in what is a fantastic opportunity for the right candidate to join their growing and vibrant team. This is a very interesting and varied role that gives opportunity to become involved.
- Planning all course preparation activities and logging them in the shared training calendar to ensure timely execution by the training team.
- Managing venues, communicating the number of attendees, lunches, deliveries, etc.
- Creating all documents related to course administration: joining instructions, delegate booking grids, course information emails, etc.
- Registering customers on courses and acting as the first point of contact for customer enquiries and communications.
- Liaising with course trainers on course numbers, special requirements, venue details, etc.
- Managing exam results and certificates released from certification bodies and distributing them to customers.
- Organising and processing customer feedback.
- Multilingual with fluency, or a minimum intermediate level, in German or French.
- Previous experience within administration.
- Excellent attention to detail and quality.
- Abiltity to prioritise workload and manage conflicting priorities without a loss of composure.
- A willingness to provide back-up support for co-workers.
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