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Administrator - Shannon

  • Sector: Office Support
  • Contact Email: megan.odoherty@collinsmcnicholas.ie
  • Job Ref: 20151

Our client, a large multinational within the Financial Services Industry, is looking to recruit a DSAR Administrator. This is a permanent and full-time position located in Shannon, Co. Clare. This position also operates on a hybrid working model – 2 days in the office and 3 from home. The ideal candidate will have a strong clerical background, confidence to take initiative, and attention to detail.

Key Responsibilities:

·       DSAR (Data Subject Access Request) Compilation

o  Ensure all DSAR’s received are recorded, compiled and responded to in line with relevant legislative and regulatory requirements.

o  Ensure excellent attention to detail with all requests, comprehensively addressing all aspects of the DSAR requests.

·       Maintain Service Level Agreements (SLA) /Customer Service

o  Prioritise daily workload in order to consistently achieve SLA.

o  Build and maintain first class relationships with internal teams, clients and relevant third parties.

o  Exhibit a strong customer centric focus at all times.

·       Additional responsibilities

o  Escalate all issues/concerns identified to the relevant team/individual in a timely manner.

o  If an error is identified during DSAR compilation/review capture on error system (GRC).

o  DSAR data can be used as an effective feedback tool to identify process improvements across the business.

Key Requirements:

·       Excellent communication skills, both written and verbal.

·       A strong team player with internal customer focus.

·       Analytical skills, process-oriented focus.

·       Excellent Organisational/Time Management skills.

·       Strong attention to detail.

·       Adaptability/Dealing with Change.

·       Proficient with MS Word, Excel and PowerPoint.

·       Letter writing skills (Desirable).

·       APA Qualified (Desirable).

For a confidential discussion and more information on the role, please contact Megan O’Doherty.

Megan.odoherty@collinsmnicholas.ie

021-4911066