Collins McNicholas

Responsibilites:

  • Project Management of multiple simultaneous projects and drive such projects to successful implementation.
  • Work closely with business users to analyse business requirements and map such requirements to effective high quality IT solutions.
  • Construct documentation in line with the Software Life Cycle (SLC) and Validation processes and procedures.
  • Build effective working relationships with IT personnel in other sites.
  • Work closely with other IT / Design teams to specify / prioritise project scope and implement effective business solutions.
  • Drive quality through accurate process definition and data mapping, and the effective highlighting of Information Systems issues.
  • Help to bring about change and introduce best practice business processes.
  • Accurate estimation of work and effort, and the management of project risks.
  • Ensure effective communication / reporting processes are in place to keep business, IT and key project personnel up to date.
  • Ensure Environmental safety standards are met and safe-working practices adhered to. Recommend / Implement improvements to EHS and foster continuous improvement to develop a safety culture.
  • Complete all activities in a safe manner ensuring that any potential safety issues and areas for improvement are highlighted to Manager.
  • IT Systems Administration, support and development.
  • PC Installation and maintenance, including printers and other hardware.
  • Support and development of PC Application packages.
  • Training of employees on relevant applications.
  • Tracking all hardware and software and ensuring appropriate licenses are in place.
  • Validation of Hardware and software as required.
  • Implement all relevant IT Policies.
  • Implement effective server backup and disaster recovery procedures.
  • Network Infrastructure, Workstation Equipment, Manufacturing Execution, Laboratory Information Management, Documentation Management, AS400 and other system support and development..

First level support on Help Desk and lease with other IT Staff to resolve open helpdesk calls..

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