Administration / Office Support JobsAdministrative Assistant

  • D50084
  • Permanent
  • Dublin City Centre

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Collins McNicholas

This is an excellent opportunity to work as an Administrative Assistant in the Central Operations team for a transport company based in Dublin City Centre.


  • To assist the Operations team as required in their endeavour to deliver the best
    possible service quality and reliability.
  • Ensure daily operations data such as delays and cancellations are recorded
    and communicated accurately and promptly.
  • To investigate, review the application of appropriate Cause Codes to missing
    data in Data Management Systems.
  • Carry out Quality Control checks on reported Cause Code reasons using
    other Data sources.
  • Investigate and monitor Driver AVL log in compliance.
  • Assist in the implementation and recording keeping associated with AVL
    standard operating procedures and route control strategies.
  • Assist as required with the provision of prompt and accurate incident reporting
    and RTPI updates.
  • Monitor and report as required on average excess waiting time and
    punctuality performance.
  • Participate in regular staff appraisal and performance feedback process to
    help improve service delivery.
  • Assist in the compilation of Periodic and Quarterly Operations Performance
    reports for internal and external stakeholders.
  • Assist with Revenue Protection and other Operational administrative


  • Relevant administrative experience.
  • Relevant 3rd level qualification would be an advantage though not essential.
  • Good appreciation of transport regulatory constraints.
  • Track record of delivering results.
  • Ability to work in Word, Excel, PowerPoint and other software packages.

If interested, please call Francesca Pasetto on 01 66 200 88 or email

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