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Collins McNicholas

Our client, a leading medical device organisation is looking for an Italian speaking Accounts Receivable rep to join their team. Must have minimum 2 years experience.


  • Responsible for Trade Debtor Collections of the Italian market including acquisition business into Italy
  • Build new relationships with the customer base that is moving from the Italian entity
  • Execute a strong credit control function ensuring debt is collected in a timely manner, reaching monthly targets for assigned ledgers across EMEA and LAPAC regions
  • Chase outstanding debts by phone, e-mail etc while maintaining full notes of collection activities undertaken
  • Investigate On Hold customer orders with a view to resolving them by negotiation with the customer and other departments to facilitate release
  • Liaise and communicate with internal departments (Customer Service / Sales / Finance / Tax / IS) as required in order to resolve outstanding queries and keep high level of customer satisfaction
  • Flag high or low risk customer accounts to the risk team, in order to mitigate our bad debt exposure or adjust credit limits in accordance with progressing sales figures
  • Provide reporting on various aspects of the AR function (Bad debt provision, collection forecast, dispute log)
  • Administration of the Letter of Credit transactions (pre-check, pre-approval and document-based timely collection, and post collection processing)
  • Work effectively with other SSC teams members and department duties
  • Own and oversee (responsible areas) operational processes in relation to AR to ensure compliance with audit requirements
  • Work with the SSC / AR Management to identify opportunities for continuous process improvement and innovative solutions
  • Provide back up on colleagues’ holidays, sick leave or vacant positions ensuring a high level of service
  • Training and coaching of new employees to AR Team tasks/ERP systems  
  • Ad-hoc projects as assigned to by the SSC / AR Management


The requirements listed below are representative of the knowledge, skill and/or ability required for this position.

  • IICM or Accounting technician qualification desirable
  • 2+ years relevant experience in a similar role or multinational Shared Service Environment


    • Language: Fluent Italian and English (a third European language will be beneficial )
    • Attention to detail
    • Strong communication and organisation skills
    • Ability to work on own initiative
    • Good problem-solving ability
    • Good interpersonal skills and experience of working in a diverse environment


    • MS Office Essential – (Advanced Excel – Macros, Functions, Pivot Tables)
    • Oracle R12 Collections experience desirable

For a confidential discussion and more information on the role, please contact Sarah Boyle on 016620088 or email

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