Interview Training

Interviewer skills are widely recognised as a crucial skill for those involved in interviewing on behalf of their organisation. This may be for recruitment or increasingly, to assess current employees’ development needs and suitability for promotion.

With 30 years of experience in the recruitment industry, we have invaluable insights into interviewing best practice with our interview training. Our expertise stems from engaging with clients and candidates throughout the entire recruitment process. This programme is reflective of changes we have seen in interviewing, as well as new developments in employment legislation.

The interview training programme is delivered by our HR Services team who are subject-matter experts in this area and are QQI accredited in Training Delivery and Evaluation while being qualified to Masters level in Organisational Psychology.

i

Download Our Competency Based Interviewing Flyer Now

HR Services Homepage

i

Download Our Competency Based Interviewing Flyer Now

HR Services Homepage

l

The Programme

Objectives

Interviewing best practice training will help participants generate and implement a consistent, robust approach to interviewing while learning techniques to get the most out of the interview process. This valuable programme offers insights and strategies to make sure you hire the right people. The programme is tailored to anyone who is involved in the interviewing process; as part of an interviewing panel, at initial intake and/or internal promotion interviewing stages. This could be management, HR, hiring managers or team members.

By the end of the training you will be able to:

  • Understand the purpose of an interview

  • Adhere to a robust process before, during and after the interview

  • Develop job descriptions that accurately reflect the role

  • Identify relevant questioning based on the STAR methodology

  • Implement fair and transparent processes by recognising legislative considerations such as GDPR, Equality Acts and Assessor Bias

  • Accurately take notes and rate the candidates using an evidence-based approach

  • Provide a positive interviewee experience

  • Effectively probe interviewees to identify the best fit

Highly Practical

Instructor-Led

Interactive Discussions

Individual and Group Exercises

Safe Learning Environment

Delivered Nationwide

“Collins McNicholas delivered a two-day classroom-based training to staff in the Department of Employment Affairs and Social Protection in 2019 on ‘Preparing Customers to Succeed’. Collins McNicholas covered all our training needs and requirements and more. From the feedback received from staff that attended the two-day course, the trainers were professional, competent and engaging in their delivery of the content.”

 

– Jane O’Connor, Divisional Trainer, West Division, Department of Affairs & Social Protection

I recently attended training on “Preparing Customers to Succeed” through Collins McNicholas delivered by Emma and Mairead. This course was well structured and gave me a very insightful overview of the importance of a good CV and Cover Letter. I also found the training on competency interviews to be very worthwhile. With this additional knowledge I have gained from the course, I feel better equipped to help navigate my customers in their pursuits for employment. Both trainers were very engaging and competent in their delivery.

 

– Case Officer, Department of Affairs & Social Protection

The training was very energising, bringing lots of ideas, with both substantial and in-depth knowledge together with case studies, learning from experience. I have gained a lot of knowledge. The venue, materials & facilitation was excellent. I would recommend this course to anyone working in or interested in this area.

 

– Case Officer, Department of Affairs & Social Protection

“Collins McNicholas delivered a two-day classroom-based training to staff in the Department of Employment Affairs and Social Protection in 2019 on ‘Preparing Customers to Succeed’. Collins McNicholas covered all our training needs and requirements and more. From the feedback received from staff that attended the two-day course, the trainers were professional, competent and engaging in their delivery of the content.”

 

– Jane O’Connor, Divisional Trainer, West Division, Department of Affairs & Social Protection

I recently attended training on “Preparing Customers to Succeed” through Collins McNicholas delivered by Emma and Mairead. This course was well structured and gave me a very insightful overview of the importance of a good CV and Cover Letter. I also found the training on competency interviews to be very worthwhile. With this additional knowledge I have gained from the course, I feel better equipped to help navigate my customers in their pursuits for employment. Both trainers were very engaging and competent in their delivery.

 

– Case Officer, Department of Affairs & Social Protection

The training was very energising, bringing lots of ideas, with both substantial and in-depth knowledge together with case studies, learning from experience. I have gained a lot of knowledge. The venue, materials & facilitation was excellent. I would recommend this course to anyone working in or interested in this area.

 

– Case Officer, Department of Affairs & Social Protection

 

 

Please contact Emma for further information: