IT Business Analyst | Collins McNicholas

IT Business Analyst

  • Reference: GY45481
  • Job Type: Permanent
  • Location: Galway, Westmeath
  • Category: Information Technology

Key Responsibilities

Report Writing

  • Developing and maintaining reports, using Business Objects

  • Timely production and distribution of reports extracted from all systems, with close attention to detail and a high level of accuracy
  • Contribute to new business reporting requirements, report transformation and system integration projects as they arise
  • To support and administrate designated applications as required by IT and Site Management

Implementation & Support

  • Provide full implementation support across complex projects and issues through testing, training, go live planning , on-going support & issue resolution
  • Manage resolution and feedback during priority incidents
  • Provide documentation to support implementations
  • Provide customer support services across multiple environments
  • Provide support services to other business teams when required

 

Problem Solving

  • Root Cause Analysis. Establish common system/data issues and root cause. Own corrective action plan to ensure root causes are eliminated
  • Gather relevant information about issues

  • Analyse issues, replicate within test environment

  • Seek expert input where appropriate to resolve

  • Consider short term workarounds where appropriate

  • Raise and manage development tasks as needed

  • Test & deliver software fixes

  • Share, promote knowledge between colleagues and other teams

 

Key Competencies and Experience

  • IT Graduate

  • Minimum of 5 years’ experience in a progressive IT environment

  • Be a self-starter with excellent communication skills and a flexibility of approach to deal with a dynamic business environment.

  • Excellent communication skills, both written and oral

  • Experience of working across a multi-disciplinary team

  • Recognise & resolve priority issues effectively

  • Understands core business processes in relation to software modules

  • Achieves delivery deadlines

  • Ability to manage problems through to conclusion

  • Seeks to improve internal processes

  • Commercially alert

  • Quick learner

  • Effective decision maker

  • Organised and results orientated

  • Experience with Microsoft technologies such as Business Objects/Windows OS and desktops.

  • Creative and effective problem solving skills

  • Flexibility in working hours


Firstname (required)

Surname (required)

Your Email (required)

Your phone

Upload CV (required)

Security Code captcha

Comment

Contact Consultant

  • Tanya Cooke
  • IT Recruitment Consultant
  • 091 706706
  • Connect with Tanya

Job Seekers Guide

cmcn_hr_color
Everything you need to know to find a job, including; how to prepare a CV and cover letter, how to prepare for a job interview, how to navigate the modern job market, and much more.
view more

The ICT Labour Market Report 2016

circular tech graphic, blue
This report provides you with all of the recent developments in the ICT sector in Ireland, including skills availability, graduate output, industry trends, regional investment, and our expectations for the year ahead.
view more