IT Lead | Collins McNicholas

IT Lead

  • Reference: CJ43842
  • Job Type: Permanent
  • Location: Cork, Cork City, Munster
  • Category: Information Technology

• Responsible for overall site health and infrastructure environment – Monitors service levels, tracks metrics/analytics, and ensures site health of GTS services 
• Site delivery responsibilities expanded to MES infrastructure and integration of MES infrastructure with plant devices 
• Coordinates and acts as SPOC for complex service requests (e.g., MES, Lab and warehouse systems, End user devices, networking services, Collaboration) 
• Interacts with LMDW personnel to problem-solve future-state requirements 
• Serves as source of functional understanding of processes, tools, and integration of LMDW plant equipment with IT platforms (e.g., Wonderware, Camstar, OSIPI, Werum, LIMS, Tracksys. Etc.), as well as LMDW business knowledge 
• Interacts with multiple LMDW stakeholders – Execution systems, plant engineers and technicians and LMDW IT 
• Will be accountable for GTS services at LMDW sites 
• Maintains IT facilities ownership (e.g., local computer rooms) 
• Performs site-level DR, BCP, CMDB related to GTS services 
• Local representation/site support services for audit/HR investigations related to GTS services 
• Local/site-level asset planning, purchasing, deployment and decommissioning related to GTS services 
• End user knowledge (e.g., training, technical writing) related to GTS services 
• Vendor management associated with Ricoh/Xerox related to GTS services 
• Supports GTS financial reporting and analysis of site infrastructure costs 
• Primary escalation point for (Business) Critical Incidents, both during and after business hours


• Bachelor’s degree or equivalent and 3 years experience in delivering IT services 
• Working knowledge of multiple technical disciplines such as WAN/LAN, MS Windows, Desktop computing hardware and software 
• Familiar with standard concepts, practices, and procedures associated with the ITIL framework 
• Preferably familiar with working in a Manufacturing Environment.



For a confidential discussion and more information on the role, please contact Emer O’ Callaghan on 021 4911061 or email

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website

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Contact Consultant

  • Emer O'Callaghan
  • Recruitment Consultant
  • 0214911061
  • Connect with Emer

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