Hotel Senior Receptionist- Perm-Cork | Collins McNicholas

Hotel Senior Receptionist- Perm-Cork

  • Reference: CJ45048
  • Job Type: Permanent
  • Location: Cork, Cork City, Munster
  • Category: Hotel & Catering

Duties & Responsibilities:

The experienced Senior Receptionsist will report directly to the Front Office Manager & Deputy General Manager.  Duties and responsibilities include but are not limited to the following:

  • to work with the Front Office Manager and reception team to deliver a high standard of service to our guests
  • to train new staff and work with existing team to develop skills 
  • to work with the Front Office Manager on room allocations  
  • processing check ins and check outs of our valued guests to a high company standard
  • liaising with Managers on any occurring issues or concerns
  • working with other departments
  • processing reservation requests, changes and cancellations outside reservation office hours
  • answering calls promptly and handling any customer queries professionally and efficiently

 

Essential Experience & Skills

  • Previous hotel experience at the front desk as a senior receptionist is essential.
  • Ability to demonstrate outstanding customer service skills.
  • Fluency in English, both written and spoken
  • Excellent communication and interpersonal skills
  • Full flexibility with working hours
  • Ability to work under pressure
  • Administrational skills and computer literacy
  • Previous experience with Hotsoft is desirable

 Benefits:

  • Full training provided. Further training and development opportunities are possible
  • Free access to Leisure Centre – during off-peak hours
  • Staff discounts at the Spa including treatments and products
  • Free canteen
  • Free parking
  • Discounted hotel accommodation for employees, employee friends and family
  • Social club – up to 4 outings per year

 

For a confidential discussion and more information on the role, please contact Susan on 021 4911065 or email susan.crowley@collinsmcnicholas.ie

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie

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Susan Crowley

Contact Consultant

  • Susan Crowley
  • Recruitment Consultant
  • 021 4911 065
  • Connect with Susan
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