Customer Service Manager | Collins McNicholas

Customer Service Manager

  • Reference: GJ44850
  • Job Type: Permanent
  • Location: Galway, Galway City, Mayo
  • Category: Customer Service, Call Centres & Languages

Customer Service Manager required with previous experience in a manufacturing environment preferably medical device.  Galway.


  • Change management role creating best in class team in Global Headquarters
  • Transition reporting from Operations to Commercial and align with global Commercial strategy
  • Drive sales and opportunity funnel
  • Create exceptional Customer experience by exceeding expectations
  • Design and implement innovative ways of engaging with customers
  • Develop customer, market and competitor intelligence capabilities
  • Manage and update all standard customer service tools, systems and processes



  • Previous experience in manufacturing industry preferably medical devices.
  • Degree in relevant field is desirable, strong computer skills essential
  • Exceptional ability to engage with customers, problem solve and drive solutions to meet customer requirements and company’s financial targets
  • Excellent communication skills and ability to articulate business cases and technical information 

For a confidential discussion and a more detailed job spec (more information on the role), please contact Noeleen Stewart on 091-706712 or email


For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website

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Contact Consultant

  • Noeleen Stewart
  • Principal Recruitment Consultant
  • 091 706712
  • Connect with Noeleen

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