Customer Service (French, German or Italian) | Collins McNicholas

Customer Service (French, German or Italian)

  • Reference: GJFRSPCSA m
  • Job Type: Permanent
  • Location: Galway, Galway city, Mayo
  • Category: Customer Service, Call Centres & Languages

Customer Service Specialist with fluent French, German, Swiss German or Italian required with 2 years plus experience in a multinational environment.  Galway.


  • Process all orders received via CRM system and review and maintain customers open orders on a daily basis
  • Responsible for all facets of assigned customers.
  • Resolve e-mail, fax and telephone issues with customers regarding pricing, inventory availability, terms, delivery or any other question or situation a customer may inquire about
  • Work with others, i.e. service assurance, to ensure that accurate customer information is maintained in SAP
  • Stay current with inventory levels and requirements
  • Responsible for making sure any customer account changes are communicated to relevant owner(Sales team)
  • Keep up-to-date on products, inventory, promotions, etc. that are necessary to provide customers with impeccable customer service
  • Keep Team Lead informed of all changes, issues and potential concerns of all customer accounts
  • Work with warehouse or supply chain personnel as needed to ensure customer requirements are met
  • Complete all customer or staff requested reporting
  • Responsible for executing applicable Quality Management System (QMS) processes, monitoring the success of service provided, and delivering an excellent customer experience.



  • Must have 2 – 3 years customer service experience in a multinational environment.
  • Fluency in either French, German, Swiss German or Italian essential.
  • SAP or other ERP system experience a significant advantage


For a confidential discussion and a more detailed job spec (more information on the role), please contact Noeleen Stewart on 091-706712 or email

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website

Firstname (required)

Surname (required)

Your Email (required)

Your phone

Upload CV (required)

Security Code captcha


Contact Consultant

How to Get the Most out of Psychometrics in HR

Caroline Ward speaking at CIPD event 1, Cork, Oct2016
Last Wednesday morning Collins McNicholas in conjunction with the CIPD had the pleasure of co-hosting an event focused on the topical area of Psychometrics in HR. A large crowd gathered at the splendid Maryborough Hotel for a very informative presentation. CIPD Chairperson Margaret Collins began proceedings before introducing Rory Walsh, Regional Manager of CollinsMcNicholas Recruitment […]
read whole article

Budget Basics 2017

Scales with money
Tuesday afternoon, Ministers Noonan and Donohue presented the budget for 2017 to the Dail. It included a number of expected measures, along with some interesting talking points. It’s very easy to get lost in the stats, but what implications does this really have? At a breakfast briefing this morning, hosted by RBK, Ulster bank and […]
read whole article

Job Seekers Guide

Everything you need to know to find a job, including; how to prepare a CV and cover letter, how to prepare for a job interview, how to navigate the modern job market, and much more.
view more