Customer Service Aftersales Advisor | Collins McNicholas

Customer Service Aftersales Advisor

  • Reference: GJ45434
  • Job Type: Permanent
  • Location: Galway, Galway City, Westmeath
  • Category: Customer Service, Call Centres & Languages

Customer Service After Sales Advisor for major motor trade company.  Co. Galway

Responsibilities:

Planning the work load in a busy Aftersales Department

Dealing with customers promptly in a professional manner

Provide accurate estimates for the services and repairs recommended, communicate and get accurate authorisation from the customers

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Weekly reporting to include Management of WIP report ensuring all work in progress is invoiced promptly

Requirements:

Minimum 3 to 5 years experience in a dealership working in aftersales.

ADP experience is preferred but not required.

Excellent customer service experience.

Strong communication and interpersonal skills.

For a confidential discussion and a more detailed job spec (more information on the role), please contact Noeleen Stewart on 091-706712 or email noeleen.stewart@collinsmcnicholas.ie

 

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie


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Contact Consultant

  • Noeleen Stewart
  • Principal Recruitment Consultant
  • 091 706712
  • Connect with Noeleen

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