Customer Service Administrator Dublin 12 | Collins McNicholas

Customer Service Administrator Dublin 12

  • Reference: 45630
  • Job Type: Contract
  • Location: Dublin West
  • Category: Customer Service, Call Centres & Languages

Customer Service Administrator required immediately to join very succesful Healthcare company in Dublin 12. You will be working in a small friendly team where a flexible and pro-active  manner is essential.This is a maternity contract role.

Customer Service Administrator

(Maternity Cover Contract)

 Reporting to: Customer Services Supervisor.

Experience:-

  • Minimum of 2 years experience working in a similiar role
  • The successful candidate must have previous computer experience.  Knowledge of Excel would be an advantage.

 To succeed in this position you must: 

  • Have strong administration & communication skills
  • Have strong attention to detail and organisation skills
  • Be professional with a high standard of integrity, discretion and confidentiality
  • Have a friendly and approachable manner with the ability to relate to people at all levels
  • Be computer literate
  • Have a positive attitude
  • Ability to take instruction  / work unsupervised and manage work priorities

Responsibilities will include but will not be limited to the following:-

  • Taking and inputting orders on to our SAP system
  • Sharing of customer service workload to ensure prompt and accurate transfers of all calls, faxes and e-mails.
  • Ensure all uplifts are processed effectively, timely and accurately.
  • Ensuring all customer issues are resolved and responded to in a proactive manner.
  • Manage the feedback and daily reports from all courier companies ensuring that problems are escalated as required.
  • Retrieve POD’s at customer and finance department’s request
  • Ordering of stationary from supplier
  • Sorting of incoming and outgoing post
  • General Customer Service duties

For further information on this role, please contact Ita Hodder on 087 6755011 or email ita.hodder@collinsmcnicholas.ie

For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland. please visit our website at www.collinsmcnicholas.ie

For more information on Collins McNicholas, contact one of our five branches across Ireland in      Dublin,      Cork,      Galway,      Sligo,      Athlone


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Ita Hodder

Contact Consultant

  • Ita Hodder
  • Principal Recruitment Consultant
  • 087 6755011
  • Connect with Ita

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