Business System Analyst | Collins McNicholas

Business System Analyst

  • Reference: CJ44857
  • Job Type: Contract
  • Location: Munster, Waterford
  • Category: Information Technology

Job Description

The Business Systems Analysts III will provide technical support and advice to the Client Relationship Managers, Service Managers and/or Operations Executives on business processes and systems issues in both run mode and development of new processes/support.  BSA III’s may also become key resources potentially available to support new clients through block conversions. Analysts are liaisons between operations and other areas such as Information Technology, Finance, Marketing, etc. to ensure sound business solutions are formed and implemented with quality.  BSA III’s are responsible for facilitating the flow of ideas and information between departments.

 

Responsibilities

  • Facilitating business need identification
  • Completing research and providing analysis as needed to support Management in decision making
  • Developing and executing proposed business and technical solutions
  • Developing business requirements for the business/technology solutions that will allow the client and internal customer departments to become more efficient and effective
  • Estimating implementation costs and efforts
  • Documenting flows and procedures for Performance Quality as a results of implementations
  • Ensuring quality of solutions delivered (leading user acceptance testing)
  • Identifying, developing and executing continuous improvement opportunities
  • Other support to operations areas as identified

 

Qualifications & Experience:

  • A bachelor’s degree in Computer Information Systems, Business Administration, or a related field; or a high school education and equivalent work experience in business analysis and application development
  • Basic knowledge of PC, client/server, and network environments
  • Microsoft PC software experience (i.e., Excel, Word, Access and Project)
  • Effective written, oral and interpersonal communication skills
  • Customer service skills with strong relationship management skills with the ability to interact positively and successfully with all level of associates and managers to meet business needs
  • 5+ years’ work experience or an education in systems or quantitative analysis and business solutions development
  • Willingness to develop industry-related knowledge
  • Ability to travel up to 10% of the time
  • An advanced degree in computer science or business-related fields
  • 2+ years’ experience in Annuity, mutual funds, financial services, or life insurance work experience
  • FLMI, ChFC, CLU or other industry- or field-related designations
  • Work experience or an education in programming
  • Experience in project management and/or client/block conversions

 

For a confidential discussion and more information on the role, please contact Karen Collins on 021 4911064 or email karen.collins@collinsmcnicholas.ie

For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie

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