Business & IT Support | Collins McNicholas

Business & IT Support

  • Reference: 448862
  • Job Type: Contract
  • Location: Dublin City Centre
  • Category: Information Technology

Excellent opportunity to join a public funded body  – 

Working as part of team  responsible for the day to day administration of the Business Planning systemand providing ongoing general and technical support.Resonsbilibes will include:

IT support 

Data maintenance
– Responsible for data entry and data administration services related to the Business Planning processes.
– Supporting with the collation of regular data updates from the organisation.
– Maintaining data related documentation – including guidance materials and reports.
– Helping to define standards and drive quality control on data

System maintenance and development
– Developing a strong working knowledge of the existing Business Planning system and processes.
– Providing ad hoc support in cases of technical issues, or where required following the escalation process in relation to outstanding issues, tracking resolution of same and keeping end users informed.
– Identify opportunities for improvements within the existing system processes
– Assist with ongoing development/expansion of Business Planning System
3. User Support
– Providing technical assistance to the organisation to assist them in gaining access and using the Business Planning system
– Act as knowledge hub for users for general business planning queries and issues.
– Maintaining the user accounts

ICT work experience/software knowledge.
– A high level of computer literacy particularly with Microsoft Products, CRM, Sharepoint, Excel, Word, Outlook etc.
– Strong organisational skills.
– Experience of data administration and data entry.
– Experience working in a dynamic and fast paced environment.
– Experience working independently and on own initiative.
– Experience in customer support role
– Strong communication and interpersonal skills with experience communicating at all levels within an organisation.
ICT related or other relevant third level qualification (e.g. Certificate, Diploma)
– Previous experience in a similar role.
– Knowledge of CRM is a distinct advantage

For further information on this role, please contact Ita Hodder on 09064 78104 or email

For more information on our Recruitment and HR Services, and to see a full list of our available jobs across Ireland. please visit our website at

For more information on Collins McNicholas, contact one of our five branches across Ireland in      Dublin,      Cork,      Galway,      Sligo,      Athlone

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Ita Hodder

Contact Consultant

  • Ita Hodder
  • Principal Recruitment Consultant
  • 09064 50664
  • Connect with Ita

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